The Task The Muny needed a system in place to communicate effectively to many different channels in the company. Needed it to be easy for users to understand as the majority of users would only be on the system for the summer. The Muny employs over 200 people in the summer versus around 25 for the off-season. Cost was also a major player as we needed it to be non-profit friendly. The system needed to have ways to group users secretly and have open lines of communication to be effective. We settled on Workplace, Facebook's collaborative platform that was started in 2016. This platform has been a joy to work with and is free for non-profits. My Role I was reached out to by the Casting Director, Production Manager and Director of Marketing to research and deploy the system. I went through Facebook's steps to apply for the program and once approved went about creating the structure for the groups. As I created groups, I was also responsible for setting up the individual accounts and created the steps and best practices for how to set up each users accounts once invited and how to safely and appropriately use this system. An example of the 'Best Practices' document that I created for the end users can be seen here. Day to day I am the admin of the entire system and receive all requests or issues that users send and troubleshoot and resolve all. |